Legal notice

Last updated: July, 2026

This page explains the legal boundaries related to the information, products, and services provided by Boinkzone.

This Legal Notice is written for customers in the United States and is intended to provide clear information about our responsibilities, product information, and website use.

Who We Are

Boinkzone is an online retail brand operated by:

Company Name: VICTORIA CRIFF LLC
Brand Name: Boinkzone

Business Address:
5901 SELINSKY RD
HOUSTON, TX 77048
United States

Contact Email:
support@boinkzone.com

Boinkzone is a specialty retailer offering pet care products, including automatic pet feeders and related accessories.

We are:

A retailer, not a manufacturer
Not a veterinary service provider
Not a pet health or medical advice provider

Our role is to select and provide practical pet products for everyday household use.

Product Information Disclaimer

We make reasonable efforts to ensure that product descriptions, specifications, images, and other information displayed on the Boinkzone website are accurate and current.

However, we do not guarantee that all information will always be completely free from errors.

Minor differences may occur due to:

Product updates from manufacturers
Packaging changes
Differences between screen displays
Unintentional description or data errors

If you receive a product that is materially different from its description, please contact:

support@boinkzone.com

We will review the situation and assist according to our Refund Policy.

No Veterinary or Medical Advice

The information provided on the Boinkzone website, including:

Product descriptions
Blog articles
Buying guides
FAQs
General pet care information

is provided for general informational purposes only.

This information is not intended to replace professional veterinary advice or consultation from a licensed veterinarian.

Every pet has different needs. Factors such as:

Age
Breed
Weight
Health condition
Activity level
Feeding habits

may affect your pet’s individual requirements.

Before making significant changes to your pet’s diet, feeding routine, or care plan, consult a qualified veterinary professional when appropriate.

Boinkzone and VICTORIA CRIFF LLC are not responsible for decisions made based solely on general information provided on this website.

No Guarantee of Specific Results

Automatic feeders and pet care products are designed to assist with daily routines, including scheduled feeding and hydration management.

Product performance may depend on:

Proper setup
Regular maintenance
Compatible food type and size
Stable internet connection for smart features
Your pet’s individual behavior and adjustment period

We do not guarantee that any product will:

Solve every feeding or hydration challenge
Be immediately accepted by every pet
Operate without setup or troubleshooting
Perform identically in every household environment

If a product does not perform as described under normal use, please refer to our Refund Policy and Warranty Policy.

Smart Features and WiFi Requirements

Certain Boinkzone products may include smart features such as:

Mobile app control
Remote feeding
Camera monitoring
Scheduling features

These functions may require:

Stable 2.4GHz WiFi connection
Compatible smartphone device
Internet service availability

Smart features depend on external services, including internet providers, mobile operating systems, and related technology platforms.

Boinkzone is not responsible for interruptions caused by:

Internet outages
WiFi connection problems
Mobile operating system updates
Application updates
Third-party service interruptions
Network configurations that are not compatible

For supported models, basic scheduled feeding functions may continue according to product specifications even when smart features are unavailable.

Third-Party Links and Content

The Boinkzone website may occasionally include references to third-party services or resources.

These references may include:

Shipping tracking services
Product-related resources
Technical support resources

Third-party websites are provided for convenience only.

Boinkzone does not control, guarantee, or take responsibility for:

Third-party website content
Privacy practices
Availability
Accuracy of information

Your use of third-party websites is at your own discretion.

Limitation of Liability

To the fullest extent permitted by applicable law, Boinkzone and VICTORIA CRIFF LLC are not responsible for indirect, incidental, special, or consequential damages resulting from:

Use or inability to use our website
Product information errors
Delivery delays outside our reasonable control
Reliance on website content
Product misuse or improper operation

Our maximum liability related to any purchase is limited to the amount paid for the specific product associated with the claim.

Some states may not allow certain limitations, so these restrictions may vary depending on applicable law.

Intellectual Property

All original content on the Boinkzone website, including:

Written content
Product descriptions
Images
Logos
Website graphics
Brand materials

is owned by or licensed to VICTORIA CRIFF LLC and protected under applicable United States intellectual property laws.

You may use website content for personal, non-commercial reference purposes.

You may not:

Copy
Reproduce
Republish
Distribute
Use content commercially

without prior written permission.

Product names, trademarks, and brand references belonging to third parties remain the property of their respective owners and are used only for identification purposes.

Governing Law

This Legal Notice and any matters related to your use of the Boinkzone website or purchase of products are governed by the laws of the State of Texas and applicable United States laws.

Nothing in this Legal Notice limits your rights under applicable consumer protection laws.

You may retain all rights available under federal and state regulations.