Privacy policy
Last updated: July 23, 2026
At Boinkzone, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
This policy applies to customers and visitors located in the United States.
If you have questions about this Privacy Policy, please contact us:
Email: support@boinkzone.com
1. Who We Are
This website is operated by:
Company Name: VICTORIA CRIFF LLC
Brand Name: Boinkzone
Business Address:
5901 SELINSKY RD
HOUSTON, TX 77048
United States
Boinkzone is an online retailer offering pet care products, including automatic pet feeders and related accessories.
We collect personal information only when necessary to operate our website, process orders, provide customer support, and improve our services.
2. Information We Collect
We collect information needed to provide our services and improve your shopping experience.
Information You Provide Directly
When you interact with our website, place an order, or contact us, we may collect:
- Name
- Email address
- Shipping address
- Billing address
- Phone number (if provided)
- Order details
- Purchase history
- Customer service communications
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- Device type
- Browser type
- Operating system
- IP address
- Approximate location information
- Pages viewed
- Time spent on the website
- Website traffic sources
This information helps us:
- Improve website performance
- Understand customer experience
- Troubleshoot technical issues
- Maintain website security
Payment Information
For security purposes, we do not store complete payment information on our servers.
Payment-related information is handled through secure third-party processing services that use appropriate security measures.
3. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Processing and fulfilling orders
- Providing customer support
- Sending order confirmations and updates
- Responding to customer questions
- Improving website features and user experience
- Preventing fraud and unauthorized activity
- Meeting legal obligations
- Sending marketing communications when you choose to receive them
You may unsubscribe from promotional emails at any time.
4. What We Do Not Do With Your Information
Boinkzone respects your personal information.
We do not:
- Sell your personal information
- Rent customer information to third parties
- Use personal information for unauthorized advertising purposes
- Collect unnecessary personal information
- Share personal information except as described in this policy
Your information is used only to operate our business and provide services to customers.
5. Cookies and Similar Technologies
Boinkzone uses cookies and similar technologies to improve website functionality and customer experience.
Cookies may help us:
- Keep items in your shopping cart
- Remember preferences
- Improve website performance
- Analyze website usage
You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect certain website features.
6. Sharing of Information
We do not sell or trade your personal information.
We may share information with trusted service providers that help us operate our business, including:
- Order fulfillment providers
- Shipping carriers
- Website hosting providers
- Customer support services
- Website analytics providers
These service providers only access information necessary to perform their services.
We may also disclose information when required by law or when necessary to protect our legal rights, customers, or business operations.
7. Email Communications
If you subscribe to our email communications, you may receive:
- Product updates
- Promotions
- Store announcements
- Helpful information related to our products
You can unsubscribe at any time by using the unsubscribe option included in marketing emails.
You may still receive essential service communications, including:
- Order confirmations
- Shipping updates
- Customer support responses
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Maintain business records
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our policies
If you would like to request deletion of your personal information, contact:
Certain information may need to be retained when required by applicable laws.
9. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
Security measures may include:
- Secure HTTPS website connections
- Restricted access to customer information
- Reasonable administrative and technical safeguards
While no online system can guarantee complete security, we work to protect customer information using commercially reasonable practices.
10. Your Rights and Choices
Depending on applicable laws and your location, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
To submit a privacy request, contact:
We will review and respond to requests according to applicable legal requirements.
11. Additional Rights for California Residents
California residents may have additional privacy rights under applicable California privacy laws.
These rights may include:
- Requesting information about collected personal data
- Requesting deletion of personal information
- Opting out of certain uses of personal information
Boinkzone does not sell personal information.
California residents may submit privacy requests by contacting:
We may need to verify your identity before completing certain requests.
12. Children's Privacy
Boinkzone products and website services are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes become effective means you acknowledge the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact us:
Company Name: VICTORIA CRIFF LLC
Brand Name: Boinkzone
Business Address:
5901 SELINSKY RD
HOUSTON, TX 77048
United States
Customer Support Email:
support@boinkzone.com
Customer Service Hours:
Monday through Friday
Response Time:
Within 1–2 business days